Legal
Privacy Policy
Effective date: August 18, 2026
SMS/Text Messaging
When you provide your phone number through our website forms, during a phone call, or by texting our business number, you may receive SMS/text messages from Justin Document Service, Inc. These messages may include appointment confirmations, scheduling reminders, estimate follow-ups, and responses to your inquiries.
By providing your phone number and submitting a form, calling our business line, or texting our number, you consent to receive text messages from Justin Document Service, Inc. Message frequency varies. Message and data rates may apply.
You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages from us. Reply HELP for help or contact us at info@justindocument.com.
We do not sell, rent, or share your phone number with third parties for marketing purposes.
Your phone number is used solely for communicating with you about the services you requested.
Overview
This privacy notice discloses the privacy practices for Justin Document Service, Inc. ("Justin Document Service," "JIDS," "we," "us," or "our") and applies to information collected through our websites, including https://discover.justindocument.com/. We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via a form, email, phone, or other direct contact from you. We will not sell or rent this information to anyone.
Information We Collect
We may collect information you voluntarily provide through consultation or application forms, such as your name, email address, phone number, travel timing, whether paperwork has already been submitted, and other details you choose to share about a passport, visa, Global Entry, Real ID, or related request.
We may also automatically receive technical and usage information such as IP address, browser type, device information, pages viewed, referring pages, cookies, and similar analytics or usage information.
How We Use Information
- Respond to inquiries and document-service requests.
- Review cases and communicate about next steps, appointments, and paperwork.
- Operate, maintain, secure, and improve the website.
- Understand website usage and improve user experience.
- Prevent fraud, abuse, spam, and security issues.
- Comply with applicable legal obligations.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access and Choices
You may opt out of future contacts from us at any time. You can request access, correction, or deletion of certain information, or ask us not to contact you, by contacting us via the email address or phone number on this page.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS communication practices, please contact us.
Justin Document Service, Inc.
5 West Main Street, Suite 201
Elmsford, NY 10523
Email: info@justindocument.com
Privacy questions: specialservices@justindocument.com
Phone: (800) 327-8014 / (914) 592-2760